Enterprise Communication, Simplified and Affordable

The VoIP Business Phone System is the essential, multi-line communication solution for modern offices. Designed to handle high-volume call traffic and unify all your communication streams—voice, text, and advanced management—into one cohesive platform, it ensures maximum professional capability at a fraction of the cost of legacy systems.

Core Features and Enhanced Functionality

This sophisticated system is equipped with enterprise-grade capabilities that streamline your operations and professionalize every customer interaction:

• Intelligent Call Routing: Easily manage incoming and outgoing calls. Instantly perform internal and external call transfers, manage queues, and set up sophisticated routing logic.
• Auto-Attendant (IVR): Provide a professional first impression with an Interactive Voice Response (IVR) system that automatically greets callers, directs them to the correct department or extension, and plays customized Calendar and Holiday Greetings.
• Complete Messaging Suite: Support for Voicemail-to-Email forwarding ensures messages are never missed. The system also enables native sending and receiving of Text and Picture (SMS/MMS) messages directly through your landline number.
• Compliance and Oversight: Built-in features for Call Recording (where permitted) and detailed Call Detail Record (CDR) Keeping provide essential data for training, performance monitoring, and regulatory compliance.

Empowering Remote and Flexible Work

VoIP eliminates the tether to a physical office, enabling a truly flexible and productive workforce. Your employees gain full access to their office extension functionality from anywhere, seamlessly connecting them to the main business line.

• VoIP Desk Phones: Use physical, high-quality IP phones in the home or office.
• Mobile Softphones: Leverage a dedicated smartphone app to turn personal devices into secure, fully operational business extensions.
• Desktop Applications: Access the phone system, contacts, and features via a desktop client on a PC or Mac, allowing virtual office presence.

Unmatched Value and Dedicated Support

Our VoIP solutions are engineered for maximum cost efficiency, delivering the mission-critical features you need without the prohibitive maintenance and hardware expenses associated with traditional PBX systems. We couple this value with close, dedicated technical support to ensure optimal reliability and smooth system operation.

Flexible Deployment Options

We offer flexibility in how your system is hosted and managed:

1. Cloud-Hosted (Preferred): For maximum scalability, reliability, and minimal IT overhead, the system is fully managed and run in the cloud.
2. On-Premises Setup: If your business requires complete control, specific network integration, or regulatory requirements dictate local data housing, we can deploy the system to run entirely on your premises.

For more information give us a call 780-399-TECH (8324) or Contact Us.